EXOCCO

About the Project

EXOCCO is a Managed Service Provider (MSP) specializing in Managed Services and Cybersecurity solutions tailored for small and medium-sized enterprises (SMEs).

They deliver a comprehensive suite of solutions designed to address complex operational challenges, including:

• Software solutions (e.g., bot blocking, IP analysis)
• Specialized training programs
• Anti-ransomware backup solutions
• A dedicated support team and continuous system monitoring

Year of Partnership: 2021

Services Provided:

• 24/7/365 Service Desk and monitoring
• Remote support
• Security, patch, and antivirus management

Operational Features:

• RMM (Remote Monitoring and Management) modules installed on workstations, servers, and network equipment. These modules ensure constant health monitoring and generate alerts for our teams at the first sign of suspicious activity.

Team Involved:

• 1 French Team Leader
• 2 French Support Technicians

Technologies Used:

• Datto RMM
• Autotask PSA
• System Monitor (SolarWinds)

This partnership underscores our expertise in delivering robust, always-on managed services and cybersecurity solutions, ensuring EXOCCO’s clients can operate securely and efficiently.