At Feel-IT, we quest for excellence!
About The Project
Clever Network is a company specializing in telecommunications networks with a very important role in the supervision and maintenance of the links provided to customers (telecommunication outages, drop in speed, line instability, loss of data etc.).
A subsidiary of Keyyo Communications, this company has unique expertise in managing resilient networks. Clever services are based on SD-WAN technology.
Project management is provided by Feel IT.
Customers: around 10,000 (telephony and / or internet
Services provided: Customer service is available 24 hours a day, 7 days a week, but Service Desk Level 1 external coverage (Romania) is from 8 a.m. to 6 p.m. (FR time) from Monday to Friday.
Year of partnership: 2014
Team: 2 support technicians