At Feel-IT, we quest for excellence!
Clever Network
Published:
October 12, 2019
Category:
Software development and maintenance
Client:
Clever Network
About the Project
Clever Network is a telecommunications company specializing in network supervision and maintenance, ensuring seamless connectivity for its customers. Its expertise covers critical areas such as:
- Resolving telecommunication outages
- Addressing speed drops and line instability
- Mitigating data loss issues
As a subsidiary of Keyyo Communications, Clever Network leverages unique expertise in managing resilient networks. Its services are powered by cutting-edge SD-WAN technology and are supported by Feel IT project management.
Customer Base: Approximately 10,000 clients (telephony and internet services)
Services Provided:
- Customer service available 24/7
- Service Desk Level 1 (external coverage provided from Romania):
- Operating hours: Monday to Friday, 8 a.m.–6 p.m. (FR time)
Year of Partnership: 2014
Team Involved:
- 2 Support Technicians
This long-standing partnership highlights our ability to deliver reliable and professional customer support services, ensuring Clever Network’s clients experience uninterrupted connectivity and exceptional service quality.
