24/7 SERVICE DESK SWITZERLAND

We provide a 24/7 Service Desk in Switzerland and across Europe, ensuring uninterrupted support for businesses of all sizes. Our skilled IT professionals are available day and night to resolve any technical challenges, helping your business maintain smooth and efficient operations.

By choosing our 24/7 Service Desk in Switzerland, you safeguard your business from the costly effects of downtime. Our team works around the clock to ensure your systems stay up and running, even outside regular business hours.

Our technicians are well-versed in a broad range of IT issues, from routine maintenance to complex system failures. Using state-of-the-art tools and technologies, we swiftly diagnose and resolve issues, minimizing any disruptions to your business.

01
INCIDENTS AND REQUESTS

02
REMOTE SUPPORT

03
TRACKING / REPORTING

HOW WE WORK

  • Our Process

24/7 service desk services are essential for modern businesses and organizations, providing continuous support to meet customer needs and ensure seamless operations.

Whether it's an IT service desk or customer support desk, these services play a critical role in maintaining high levels of customer satisfaction and resolving issues promptly.

At its core, a 24/7 service desk operates as a centralized hub where customers, clients, or employees can seek assistance, report problems, or request information at any hour, day or night.

These service desks are staffed by a dedicated team of skilled professionals with in-depth knowledge of the company's products, services, and systems. They are trained to efficiently handle a wide range of inquiries, technical issues, and troubleshooting tasks.

CUSTOMERS

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// our clients

Customers testimonials

Virginie Brault
Virginie Brault
Best Restaurants Paris
Feel-It Services est notre partenaire depuis plusieurs années maintenant. Ce que nous apprécions le plus est leur extraordinaire réactivité et leurs connaissances tant au niveau développement que de la maintenance. Nous avons eu quelques épisodes urgents à gérer, que ce soit tardivement dans la journée, durant le weekend ou les vacances : il a toujours quelqu'un qui nous a répondu et nous a aidé ! Le fait d'être basé en Roumanie leur permet de nous offrir des tarifs intéressants sans en amoindrir les performances. De vrais partenaires !
Michaël Benchetrit
Michaël Benchetrit
Intervyo Israel
Feel IT has been an incremental asset in our company's evolution. They have consistently demonstrated great capability in delivering high quality results in the face of significant technological challenges. We warmly recommend Feel IT to any company wishing to find highly professional technical partners who are both loyal and friendly, and willing to go that extra mile!
Benjamin Benita
Benjamin Benita
MuseumWeek France
I discovered a very reliable, reactive and efficient team of IT experts whom not only provide high quality developments for our websites, but also recommendations based on our requests. It’s not only a service that feel-IT provides, you will also build a trustful relation!
Maor Bolokan
Maor Bolokan
Elyotech LTD
Feel IT is a great help for our business, they deliver great IT developers and dedicated HR, their processes, supervision and care about my project really high. In general, I am very happy with the services that Feel IT is delivering. Of course, 100%, I would recommend Feel IT to a friend or a collaborator.
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The perfect backup team for your IT needs

Our 24/7 Service Desk in Switzerland provides flexible support plans tailored to meet the needs of businesses of all sizes. Whether you need occasional assistance or ongoing maintenance, we can create a customized plan that fits your specific requirements.

Understanding that security is a top priority, our 24/7 Service Desk in Switzerland implements cutting-edge security measures and compliance protocols to keep your data and systems safe from potential threats.

We aim to offer peace of mind by providing reliable and responsive IT support whenever it’s needed. Whether you’re a small business or a large enterprise, our 24/7 Service Desk in Switzerland is committed to keeping your business running smoothly at all times.

 Check out our awesome team!


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    FAQ

    A 24/7 Service Desk is a centralized support hub that provides assistance for IT issues and inquiries around the clock, ensuring uninterrupted operations. It helps businesses avoid downtime and maintain productivity. Providers like Feel IT Services offer such services in Switzerland and across Europe, ensuring seamless support.

    A 24/7 Service Desk handles technical challenges such as routine maintenance, complex system failures, and troubleshooting for networks, software, and hardware. Feel IT Services offers comprehensive support in Switzerland, covering a broad spectrum of IT needs.

    By being available at all times, a 24/7 Service Desk ensures that customer inquiries and technical issues are resolved promptly, boosting customer trust and satisfaction. Feel IT Services provides round-the-clock support in Switzerland to help businesses maintain high customer satisfaction levels.

    Outsourcing a Service Desk saves businesses the cost of maintaining an in-house team while providing expert IT support. Feel IT Services offers flexible and tailored 24/7 Service Desk solutions in Switzerland to meet the specific needs of businesses.

    A reliable 24/7 Service Desk implements robust security protocols and compliance measures to protect data and systems from threats. Feel IT Services in Switzerland prioritizes data security with cutting-edge tools and practices.

    Yes, a 24/7 Service Desk can manage IT support as well as customer support by addressing inquiries, resolving issues, and providing information. Feel IT Services specializes in offering both types of support in Switzerland, ensuring comprehensive service for businesses.

    By addressing issues as soon as they arise, a 24/7 Service Desk prevents prolonged disruptions, ensuring that systems stay operational. Feel IT Services in Switzerland ensures swift diagnosis and resolution of technical problems to minimize downtime.

    Businesses of all sizes, from small startups to large enterprises, can benefit from the constant support and proactive maintenance provided by a 24/7 Service Desk. Feel IT Services tailors its services in Switzerland to meet the needs of various industries and business sizes.

    Many 24/7 Service Desk providers offer flexible plans that can be tailored to a business’s specific requirements, whether occasional support or continuous maintenance is needed. Feel IT Services offers customizable plans in Switzerland to align with the unique needs of each client.

    A 24/7 Service Desk employs advanced tools for monitoring, diagnosing, and resolving IT issues efficiently. Feel IT Services uses state-of-the-art technologies in Switzerland to provide reliable and responsive support for businesses at any time.