We are looking for a proactive and growth-oriented Account Manager to join Feel IT Services. In this role, you will be the primary point of contact for our existing clients while actively prospecting new business opportunities and identifying new IT roles to support our partners. You will bridge the gap between client business needs and our technical solutions across software development, AI, and cybersecurity.
Key Responsibilities:
- Act as the primary point of contact to build and maintain strong, long-term partnerships, ensuring high levels of customer satisfaction.
- Proactively identify and engage new prospects to expand the Feel IT client base.
- Identify upselling and cross-selling opportunities within a diverse portfolio of clients to drive revenue growth.
- Work closely with clients to understand their technical requirements and provide new IT roles or project-based solutions.
- Align client business objectives with our service offerings, including Web/Mobile development, AI, Big Data and Managed IT services.
- Collaborate with delivery teams to oversee the successful execution of projects and product innovation initiatives.
- Manage sales portfolios and maintain records of growth, aiming for significant year-over-year increases in both volume and value.
Requirements:
- At least 2+ years of experience in Account Management within the IT services industry.
- Proven ability to manage high-value portfolios and achieve significant growth in sales and volume.
- Preparing sales contracts ensuring adherence to law-established rules and guidelines;
- Maintain records of sales, revenue, invoices, etc;
- Provide reliable feedback and post-sales support;
- Strong communicator with a positive mindset and a passion for building meaningful professional relationships across different cultures.
- Familiarity with software development lifecycles (Web, Mobile, Desktop), AI, Big Data and Cybersecurity/Pen-testing.
- Skilled in consultative account management and value-added selling.
- Must be fluent in English to facilitate seamless communication with international partners and stakeholders.
- Nice to have language skills-French or German
What we offer:
- Competitive salary based on experience
- Supportive working climate with flexible work practices
- Lunch tickets
- Coffee, fruits and other goodies at the office
- Sport facilities
- Company-sponsored events
- Travelling opportunities in some project areas
- Career development opportunities (certifications / trainings /
conferences)
- Feel IT referral bonus
About us:
Feel IT Services is an IT services company that provides software development services, 24/7 service desk and cyber security penetration tests.
The headquarters of the company are based in Paris, while our skilled engineers are located in Iasi, Romania and Chisinau, Moldova.
Our Customers are mostly from Europe, UK and the US, and can be large International groups & corporations or SME, IT System Integrators & Managed services operators, Independent Software Vendors and Startups.
We develop a healthy culture based on: Quality, Flexibility, Transparency and Respect.