AI Automation Services in Austria by Feel IT
Today efficiency and innovation are no longer optional – they are key to staying competitive. Companies in Austria, whether operating in retail, finance, logistics, or technology, are under constant pressure to optimize resources, improve customer experience, and reduce operational costs. This is where AI automation services come in.
At Feel IT, we specialize in delivering AI-driven automation solutions that combine modern technologies with scalable workflows. By integrating AI models, cloud systems, business tools, and communication platforms, we create intelligent ecosystems that allow Austrian companies to focus on growth and innovation instead of repetitive manual work.
Our approach is built on two strong pillars: N8N-powered smart automation and Microsoft Power Automate AI workflows, both tailored to meet the unique needs of businesses in Austria.
The Importance of AI Automation Services in Austria
Austria is home to a dynamic economy, where industries such as manufacturing, energy, finance, and eCommerce are rapidly adopting digital transformation strategies. The demand for automation and AI solutions is growing, as businesses look to:
- Reduce operational costs by minimizing repetitive, manual work
- Improve speed and accuracy in customer service and internal processes
- Integrate multiple tools and platforms into seamless workflows
- Leverage AI intelligence for smarter decision-making and communication
- Stay competitive in both local and global markets
AI automation is not just about technology – it’s about empowering businesses to operate with greater agility, efficiency, and scalability.

Smart Automation & AI Integration with N8N
At the core of our automation services is N8N, an open-source automation platform that allows us to design flexible and scalable workflows tailored to specific business needs. With N8N, we integrate critical tools across different areas of business:
- Email Systems Integration: Outlook, Gmail, and other providers for automated email handling
- File Storage & Sharing: Amazon S3, Microsoft SharePoint, and Google Drive for secure and accessible document management
- Real-Time Messaging: Slack, Telegram, WhatsApp, Microsoft Teams, and LiveChat to unify team communication and customer support channels
- Database & AI Search: Pinecone, Quadrant, and Supabase, with custom options available for businesses requiring advanced search and data handling
- AI Models for Smart Interactions: ChatGPT, Gemini, and DeepSeek to enable semantic understanding, contextual replies, and intelligent automation of customer and internal conversations
With these integrations, Austrian businesses can eliminate silos, improve collaboration, and enhance customer engagement.
Example in Practice
Imagine a retail company in Vienna that receives hundreds of customer inquiries daily. Instead of manually replying, N8N can integrate WhatsApp, Gmail, and ChatGPT, automatically categorizing requests, generating responses, and escalating complex issues to human agents. The result: faster response times, happier customers, and reduced workload for support teams.
Business Tools & eCommerce Integrations
Automation becomes even more powerful when it connects directly with the business and eCommerce tools companies rely on. At Feel IT, we ensure smooth integration across platforms:
- Workflow & Project Management: Jira, Asana, ServiceNow, and Zendesk – enabling automation from task creation to customer support resolution
- eCommerce & Payment Processing: Shopify, Stripe, and PayPal for streamlined online transactions
- Enterprise Resource Planning (ERP): Odoo for efficient management of internal operations like finance, inventory, and logistics
Example in Practice
A growing eCommerce store in Salzburg can connect its Shopify orders with Stripe payments and automatically generate tasks in Asana for order fulfillment. Simultaneously, invoices are stored securely in SharePoint, and customers receive status updates via Telegram or email. This type of end-to-end automation eliminates delays, reduces errors, and creates a smooth experience for both customers and employees.

AI-Enhanced Workflows with Microsoft Power Automate
While N8N provides flexibility, Microsoft Power Automate offers enterprise-grade low-code automation with deep integration into Microsoft’s ecosystem – perfect for Austrian businesses already using Office 365, SharePoint, or Teams.
With AI Builder, we extend automation capabilities through:
- OCR & Document Recognition: Automatically scanning, classifying, and processing invoices, contracts, or HR documents
- Approval Loops: Using SharePoint and Amazon S3 as storage providers for document workflows
- Data Transformation: Embedding Python functions within Power Automate flows for advanced business logic
- Task & Reminder Automation: Integrating Microsoft Planner for automated scheduling and notifications
- Interactive User Experiences: Designing Power Apps and Adaptive Cards for personalized user interactions
We further enrich workflows by integrating AI models like ChatGPT, Gemini, and DeepSeek, ensuring context-aware communication, intelligent decision-making, and automation of complex business scenarios.
Example in Practice
A financial services firm in Graz uses Power Automate with AI Builder to process loan applications. Documents are automatically scanned, verified, and stored in SharePoint, while AI evaluates eligibility criteria. Applicants receive real-time updates via Teams or email, and employees only need to review flagged exceptions – saving countless hours of manual work.
Benefits of AI Automation for Austrian Companies
Partnering with Feel IT for AI automation brings measurable benefits across industries:
- Cost Reduction: Fewer manual processes mean lower operational costs
- Time Savings: Teams focus on high-value tasks instead of repetitive admin work
- Enhanced Collaboration: Unified communication tools ensure seamless teamwork
- Customer Satisfaction: Faster, AI-enhanced responses improve customer experience
- Scalability: Automation grows with your business, supporting expansion without additional overhead
- Compliance & Security: Secure storage integrations ensure data remains protected and compliant with EU regulations

Why Feel IT?
What makes Feel IT the ideal partner for AI automation services in Austria?
- Expertise in Multiple Platforms: From N8N to Microsoft Power Automate, we design the best solution for your specific business environment
- AI Integration Specialists: We don’t just automate – we enhance workflows with AI intelligence for smarter results
- Cross-Industry Experience: From retail and eCommerce to finance and manufacturing, our solutions are adaptable to any industry
- Scalable Solutions: Whether you’re a startup in Linz or an enterprise in Vienna, we tailor automation to your growth stage
- End-to-End Service: Consulting, design, implementation, and ongoing support – all under one roof
AI Automation in Austria: The Future of Business
The Austrian business landscape is evolving quickly. Companies that embrace AI-powered automation are not only improving efficiency today but also preparing for the future of work, where human creativity and machine intelligence collaborate seamlessly.
At Feel IT, our mission is to empower businesses in Austria with smart automation solutions that drive innovation, reduce costs, and create better customer experiences. By combining N8N’s flexibility, Microsoft Power Automate’s enterprise capabilities, and state-of-the-art AI models, we deliver solutions that are both powerful and adaptable.
🚀 Feel IT Services – Powered by N8N & Microsoft AI
Unlock the potential of AI automation for your business in Austria. Contact us today to discover how we can design tailored workflows that bring intelligence, efficiency, and innovation into your daily operations.